TRC P.O. Box 10437 Trenton, NJ 08650
1. COLLECTION OF PERSONAL INFORMATION AND REQUESTS FOR CONSENT
We collect certain personal details from Customers when you use the Solutions available through our Site. These details may include your name, email address, contact details, company name and other basic information (together, “Customer Personal Data”). You can amend or update the information you have entered on the Sites at any time.
By registering your details on the Site, you permit us to process your Customer Personal Data and contact you via email or telephone, for the purposes of monitoring the provision of the services through the Sites, the Mobile Applications and the Solutions, in order to fulfil our contract to you as a Customer.
We will not share, trade or sell your personal information to any company or parties not directly associated with its proper use within the Site or as described above, except when you give us explicit permission.
We collate information about site traffic, sales, Interaction Data and other commercial information which we may use for internal purposes but this information does not include any information which can identify you personally.
In certain circumstances we may have a legal obligation to disclose personal information, and we reserve the right to do so.
2. HOW WE STORE, PROCESS AND TRANSMIT YOUR PERSONAL DATA
Customer Personal Data will be held by TRC using appropriate safeguards to maintain its privacy and security. However, it should be noted that data transfers take place over Wi-Fi or mobile networks over which we have no control. No Customer Personal Data is transferred between devices via our mobile application. This is limited to our password-protected website for customers to download the data.
Personal information related payment is managed by a third-party supplier who is PCI compliant. For more information please see: https://www.authorize.net/about-us/privacy/
Data is held within Amazon Web Services (AWS) secure data server in the United States and is only accessible from inside this data center. Backups are also held securely inside the AWS. More information on the physical security is available from AWS, our third-party provider https://aws.amazon.com/privacy/?nc1=f_pr
The transmission of information via the internet is not completely secure. Although we do our best to protect Customer Personal Data, and while we transferred all data over https we cannot guarantee the security of your data whilst it is being transmitted to or from our website; any transmission is at your own risk.
3. RETENTION OF YOUR DATA
We will retain Customer Personal Data for two years after the Customer has ceased their use of the Sites, Solutions and email contact with TRC.
We will retain Visitor Personal Data for two years after the point at which it was submitted to our website or the last email contact with that individual.
4. YOUR RIGHT TO REQUEST INFORMATION
You have the right to request copies of all Personal Data processed by us relating to you, and the right to erasure of any Personal Data (except that processes based upon legal obligation or public task). You have the right to withdraw consent for us to process your data based upon this consent. You can request erasure or withdraw consent at any time via the Subject Access Request form on this website. We will not charge for initial requests, but may make a small charge to cover our administrative costs on repeat requests.
For security reasons we will ask for proof of your identity before we disclose information about you, or to you, via email or over the telephone.
5. LINKS TO THIRD PARTY SITES
6. COLLECTION OF TECHNICAL DATA AND COOKIES
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We may use the following cookies: (a) Strictly necessary cookies. These are cookies that are required for the operation of the website. They include, for example, cookies that enable you to log into secure areas of the website. (b) Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily. (c) Functionality cookies. These are used to recognize you when you return to the website. This enables us to personalize our content for you, greet you by name and remember your preferences. (d) Targeting cookies. These cookies record your visit to the website, the pages you have visited and the
links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
Session cookie. This cookie allows users to stay logged into the website whilst using it. This cookie is essential for the website as it enables us to manage communication between our servers. The session cookie contains the API key and an expiry time stamp. When the user logs out the cookie is destroyed.
Google Analytics Tracking. This cookie allows us to estimate our audience size view and analyses site usage. This cookie does not store information that can be used to identify individual users.
Google Adwords Remarketing Cookie. This cookie resides on the user’s computer and allows Google Adwords to show ads promoting TRC to previous site visitors.
By using this website, you agree that we can place these types of cookies on your device.